How To Add A Picture or Logo To My Listing?
If you would like to add or change a picture or logo to your listing, simply email us the picture or logo in a jpg format. The size is max 300 x 300. If you email us your photo in jpg and it is larger, we will resize your image at no additional charge. Email your image to support@cbt.cc. We will add your image at no additional charge and is usually posted within 72 hours. All logos or photographs MUST come in jpg format to be added.

How Do I Add A Video To My Listing or Website?
If you already have a 30 or 60 second video you would like to use, simply mail it to our support desk at: Island Yellow Pages, 6102 S MacDill, Suite G, Tampa, Florida 33611. If you do not have a video we can build one for you.

Where Is The Category I Requested?
While we attempt to put you in the categories you have requested, occasionally we do not have an identical category. When this occurs, we do our best to put you in similar or additional categories. Once your ad is paid, we will add any category that you request and list your business under that category. We do not do this until the account is paid. If you would like to request your ad be listed in another category, email your request to support@cbt.cc.

How Do I Find My Listing?
We offer many different ways to search for your business, making us far easier to use than any other directory. You can search by Island, by category, by keyword, by business name and more.

The way we recommend finding your business the first time is by business name. When doing this, it is not necessary to enter the entire business name. Also, be aware that the name must be entered exact. Example, if the listing were B. A. Barnabus Services Ltd, to search the business it would be best to only type Barnabus and hit search. If you were to type B A Barnabus Services Ltd. you would NOT find it. The reason is because you did not add the periods. For that reason, it is best to use only a part of your name when searching by business.

To search by business, enter our site. At the top of every page is a list of links, click on Search. Now scroll down to search by Company or Keyword. Make sure the Company box is checked and then type in a bit of your company name. If there are several similar companies, it will pull all of them up in alphabetical order. Simply go down the list until you find your business. You will note that each business will have 2 or more listings, each category listing will appear. This allows you to see exactly what categories you are listed under. If you have any questions regarding this, please contact support@cbt.cc.

100% Guarantee
100% Guarantee: Island Yellow Pages offers a 100% guarantee on each and every paid listing. In the event our client does not feel that they received value for their advertising dollar, simply notify Island Yellow Pages in writing. We do not require any form of verification other than the word of the Owner or Managing Director of the business stating their belief that they did not get the value in their listing that they should have gotten. In that event, once this is received in writing at our St. John office, that business will be given 1 year additional listing at no charge. While we know millions use our directory, we want to make sure each business gets the results they feel they should receive. We guarantee it! Mail guarantee request to: Island Yellow Pages,5000-4A Estate Enighed #390 St. John U.S. Virgin Island 00830. Thousands of ready-to-buy consumers search Island Yellow Pages directory via the Internet and Computer program for South Florida and Caribbean Businesses like yours. If you are not listed, it will cost you sales!

Email Alert:
Please make sure that the email link on your Island Yellow Page ad is forwarding the email to you. It has come to our attention that many clients have installed spam blockers on their systems... this can interfere with receipt of email from cbt.cc We protect our clients privacy by not exposing your email address. All email is forwarded from Island Yellow Pages/CBT.cc and some spam blockers prevent this from coming through. Please make sure that you adjust your spam blocker to allow email from us. We do not solicit or send sales emails to our clients... but we want potential customers to be able to contact you.

New Job Posting Service:
www.WorkingInParadise.com and www.IslandMonster.com are new job posting sites associated with Island Yellow Pages. As a client with Island Yellow Pages you are entitled to FREE job postings on these new sites. Contact our office at support@cbt.cc and request your promotional code. Regular job postings on this site is only $99... this is less than a local newspaper listing and reaches millions around the world so you can attract better qualified individuals to fill your positions. Contact us today for your Free postings.

Renewal:
To make sure that you do not lose any business, we automatically renew your listing. We make it simple and easy. If you require changes to your listing, simply call our help desk at (813) 933-5206. Changes can be made at anytime, Free of charge.

By using our auto renewal, you are assured that your ad and website are never missing from our worldwide users. When your ad has been up for 11 months, you will automatically receive your next invoice for renewal. If you chose not to renew for any reason, you must submit this request in writing within 30 days. Cancellation notice should be sent via certified mail to our Tampa, Fl office, Island Yellow Pages, 6102 S MacDill, Suite G, Tampa, FL 33611.

Rates are subject to change from year to year. Renewals will bill to former payment method unless we receive notice to switch the method of payment.

Terms & Termination:
Island Yellow Pages is a Division of Dolphin Bay Advertising, a privately owned company registered in Florida with offices at 6102 S MacDill, Suite G, Tampa, Fl 33611 and also maintaining an office at 5000-4A Estate Enighed, #390, St John, USVI 00831. Dophin Bay Advertising, Inc., referred to herein as the "Publisher". The Publisher offers an Internet Yellow Page Directory through its Website accessible at www.iyp.cc and www.cbt.cc and on computer disc available through the Tampa, FL office. The services provided by the Publisher through its own website and from third parties are referred to collectively as the "Service". The Publisher is an independent publisher and is not affiliated with any telephone company. The recipient's name listed in the on line yellow pages listing is referred to herein as "You", "Your", and/or "Yours".

By authorizing acceptance of the ad placement by telephone and with recorded verification and voice signature, you are confirming that you are 18 years of age and duly authorized by the telephone account owner to make changes and/or to incur charges for the business and or to the telephone account. You are also confirming that you have read and agree to be bound by the Terms of the Offer; and you request to activate a Preferred Business listing, referred herein as "PBL" and authorize billing for said PBL. Your order will be processed immediately and an order confirmation will be sent by mail and/or email within 30 days. You grant the Publisher the right to modify a requested category to conform to its categories. The PBL subscription will be automatically billed annually in advance at the low rate indicated during the initial phone consultation through Dolphin Bay Advertising, Inc or another entity. If the Publisher for any reason is unable to bill such fees through Your business local telephone account, they may, at Publisher's option, be billed quarterly, semi-annually or annually in advance by direct invoice or by other method as deemed necessary. Rates are subject to change upon 30 days written notice. Unless cancelled in writing, the IYP subscription will continue on a month to month basis until cancelled by you, at the then current rate, terms and conditions. For all customer service questions, including cancellations, changes to billing methods or modifications or additions to Your IYP subscription, please call customer service during regular business days between 9:00am and 4:00pm ET at (813) 933-5206 or mail to Island Yellow Pages, 5000-4A Estate Enighed, #390, St John, USVI 00831.

Finance Charge:
A finance charge of .015% of outstanding balance will be computed on the unpaid balance of an account when you agree to such terms in writing. The account is not considered past due until account is 30 days past due. If account has no payments made within 90 days it will be sent to collections. If this is necessary, an additional onetime fee of 20% of the entire balance will be added to the total as cost of collections. In the event an outside collection agency or attorney is retained to further the collection efforts, an additional collection fee of up to 35% maybe added to the accumulated total.

Contract Period & Cancellation Policy:
The initial Term of this Agreement shall commence on the Start Date, shall continue until the End Date, and is non-cancelable by either party. Upon the expiration of the Initial Term, the term shall be automatically extended for successive one (1) month periods. After the expiration of the Initial Term this Agreement may be terminated by either party with at least 30-days Written Notice. Written Notice may be in the form of a letter, an email, or a fax. In addition this Agreement may be terminated at any time by Island Yellow Pages, without advance notice, if Customer is in breech or violation of any of the terms and conditions of the Agreement, if Customer has misrepresented itself in the Company Profile section, or if Customer's account becomes more than 30 days past due.

Island Yellow Pages and/or Caribbean Yellow Pages does not offer a cancellation period. All agreements are for a 1 year period. Changes to listings can be made at any time; however, cancellations can only be made at the end of the term, which is currently one year. All clients will be responsible for 1 year of advertising as per the terms set forth by Caribbean Yellow Pages and the Island Yellow Pages. Billing in certain areas is performed by the local phone company and failure to pay balance may result in suspension of service.

INDEMNIFICATION:
You agree to defend, indemnify, and hold harmless Publisher and its affiliates, and each of their officers, directors, employees, agents, representatives, information providers and licensors, from any claims, costs, losses, damages, judgments and expenses, including but not limited to reasonable attorney's fees, relating to or arising out of any breach of this agreement by you or any use of the Service by You, or by any other person using the Service through You or using Your computer.

DISCLAIMER OF WARRANTY:
YOU UNDERSTAND THAT THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITH ALL FAULTS, AND THAT THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCES, ACCURACY, AND EFFORT OF THE SERVICE IS YOUR AND YOURS ALONE. TO THE FULLEST EXTENT PERMISSIBLE BY LAW, PUBLISHER AND ITS AFFILITES DISCLAIM ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, WARRANTIES OF TITLE, OR IMPLIED WARRANTIES OF MERCHATABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WITHOUT LIMITING THE FOREGOING, NEITHER PUBLISHER NOR ANY OF ITS AFFILITES, NOR ANY OF THEIR OFFICERS, DIRECTORS, LICENSORS, EMPLOYEES OR REPRESENTATIVES REPRESENT OR WARRANT: (1) THAT THE SERVICE, INCLUDING ITS CONTENT, WILL FULFILL ANY OF YOUR PARTICULAR PURPOSES OR NEEDS OR MEET YOUR REQUIREMENTS OR BE ACCURATE, COMPLETE, RELIABLE OR ERROR FREE; (2) THAT THE SERVICE WILL ALWAYS BE AVAILABLE OR WILL BE UNINTERUPTED, ACCESSIBLE, TIMELY OR SECURE; (3) THAT ANY DEFECTS WILL BE CORRECTED; (4) THE ACCURACY, RELIABLILTY, TIMELINESS, OR COMPLETENESS OF ANY SUBMISSION, RECOMMENDATION, OR OTHER MATERIAL PUBLISHED OR ACCESSIBLE ON OR THROUGH THE SERVICE OR THE SITE; (ANY IMPLIED WARRANTY ARISING FROM COURSE OF DEALING OR TRADE; AND (6) AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE SERVICE OR THAT THE SERVICE IS NONINFRINGING. PUBLISHER AND ITS AFFILIATES HEREBY DISCLAIM, AND YOU HEREBY WAIVE AND RELEASE PUBLISHER AND ITS AFFILIATES FROM ANY AND ALL OBLIGATIONS, LIABILITIES, RIGHTS, CLAIMS OR REMEDIES IN TORT ARISING OUT OF OR IN THE CONNECTION WITH THIS AGREEMENT, THE SERVICE, WHETHER OR NOT ARISING FROM THE NEGLIGENCE (ACTIVE, PASSIVE OR IMPUTED) OF PUBLISHER OR ITS AFFILITATES.

LIMITATION OF LIABILITY:
IN NO EVENT AND UNDER NO CIRCUMSTANCES SHALL PUBLISHER OR ANY OF ITS AFFILIATES, OR ANY OF THEIR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS OR REPRESENTATIVES, INFORMATION PROVIDERS OR LICENSORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR OTHER DAMAGES (REGARDLESS OF THE FORM OF ACTION), PUBLISHER'S LIABLITY UNDER THIS AGREEMENT SHALL BE LIMITED TO THE CHARGES PAID FOR TO PUBLISHER.

ARBITRATION:
You and the Publisher agree any and all disputes and claims relating in any way to this Agreement (including the arbitration of any claim or dispute and the enforceability of this paragraph), with the exception set forth in the next paragraph, shall be submitted to and resolved by means of confidential arbitration conducted in the State of Florida, City of Tampa. The arbitration shall be conducted under the then prevailing Commercial Arbitration Rules of the American Arbitration Association (AAA). You and Publisher may litigate in court only to compel Arbitration under this Agreement and to confirm, modify, vacate or enter judgment on the award rendered by the arbitrators. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. This Agreement will not be governed by the United Nations Convention of Contracts for the International Sale of Goods, the application of which is hereby excluded. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other current or former user of the Service, whether through class arbitration proceedings or otherwise. However, to the extent You have in any manner violated or threatened to violate Publisher's intellectual property rights or fail to pay any amount due, Publisher may seek injunctive or other appropriate relief in any state, or federal court in the State of Florida, and You consent to exclusive jurisdiction and venue in such courts.

GENERAL PROVISIONS:
Agreement shall be governed by and construed in accordance with the laws of the State of Florida and the Federal Arbitration Act, without giving effect to any principles of conflicts of laws, and You hereby consent to the exclusive personal jurisdiction of the state and federal courts of Florida. Entire Agreement: This Agreement constitutes the entire agreement of the parties with respect to the subject matter hereto and supersedes and cancels all prior and contemporaneous agreements, claims, representations and understandings of the parties in connection with the subject matter, hereof, oral or written. Severability: If any provisions of this Agreement shall be deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable for these terms and conditions and shall not affect the validity and enforceability of any remaining provisions. No Waiver: Publisher's failure to enforce the strict performance of any provision of this Agreement will not constitute a waiver of Publisher's right to subsequently enforce such provisions or any other provision of this Agreement. No waiver of any provision of this Agreement shall be effective unless in writing. Survivability: All provisions of this Agreement relating to ownership of intellectual property and proprietary rights, warranty disclaimers, limitation of liability, and indemnification shall survive the termination of Your use or access to the Service, for whatever reason.

Injunctive Relief:
You acknowledge that Your violation of the provisions relating to intellectual property and proprietary rights may cause damage to Publisher, which is unquantifiable by nonetheless real and irreparable. Accordingly, in the event Publisher determines in its sole discretion that You have violated or will violate any such revision, Publisher will be entitled to injunctive relief from a court of competent jurisdiction restraining such violation. This right to injunctive relief shall be cumulative and shall not restrict or limit Publisher's ability to resort to any other remedy available under law or equity. Remedies: Publisher's specific remedies set forth under this Agreement for any breach by You of this Agreement or otherwise shall be.